Transportanycar.com (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and services.
By using Transportanycar.com, you agree to this Privacy Policy.
Information We Collect
We may collect and process the following information when you use our website:
Information You Provide
Full name
Contact details (email, phone number, postcode)
Collection and delivery addresses
Vehicle details (make, model, registration, etc.)
Payment information (for deposit transactions only — processed securely via Stripe or another payment provider)
Any messages or correspondence you send through our platform
Automatically Collected Data
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Pages viewed and time spent on site
Cookies (see section 7 below)
We use this data to improve website functionality, monitor traffic, and detect fraudulent activity.
We use this data to improve website functionality, monitor traffic, and detect fraudulent activity.
How We Use Your Information
We use your information to:
Generate instant transport quotes
Process deposit payments
Match your transport request with suitable providers
Communicate with you regarding your booking
Resolve support or refund requests
Improve our website and customer experience
Comply with legal and financial obligations
We do not sell or rent your personal data to third parties.
Sharing Your Information
We only share your personal data when it is necessary to operate our service. Your information may be shared with:
Transport Providers (Drivers/Companies) – to enable them to contact you and complete your booking (collection/delivery addresses, contact details, and vehicle information).
Payment Processors (e.g. Stripe) – to securely process your deposit payments (payment details, name, and email).
Service Providers – such as website hosting, analytics, or customer communication tools (non-sensitive technical or usage data only).
Regulators or Legal Authorities – when required by law or for the prevention of fraud, abuse, or crime.
All partners and service providers are required to comply with the UK GDPR and handle your data securely.
How Long We Keep Your Data
We retain your personal data only for as long as necessary to:
fulfil the purpose for which it was collected, or
comply with legal and accounting obligations.
Typical retention periods:
Quote and booking data: up to 24 months
Payment and refund records: 6 years (HMRC compliance)
Support and communication records: up to 12 months
After these periods, your data will be securely deleted or anonymised.
Your Rights
Under the UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (“right to be forgotten”)
Object to or restrict processing
Request a copy of your data in a portable format
To exercise your rights, please contact privacy@transportanycar.com. We will respond within 30 days.
Cookies
Our website uses cookies to improve user experience and performance. Cookies help us:
Remember preferences and settings
Analyse website traffic
Measure conversions and advertising performance
You can control or delete cookies via your browser settings.
If disabled, some features of the website may not function correctly.
Data Security
We take appropriate technical and organisational measures to protect your data from:
unauthorised access,
accidental loss,
misuse or alteration.
All payment data is handled securely by Stripe or equivalent PCI-DSS compliant processors. We do not store full card details on our servers.
International Data Transfers
We primarily store and process data within the UK or EEA. If data is transferred outside these regions (for example, by our hosting or email providers), it is protected under appropriate safeguards such as Standard Contractual Clauses (SCCs).
Children’s Privacy
Our services are intended for users aged 18 or over. We do not knowingly collect personal data from minors.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational or legal updates. The latest version will always be available on our website, with an updated “last revised” date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact: